Privacy Policy
How we collect, utilize, and protect your personal and corporate details in accordance with Australian law.
Effective date: 1 January 2026
Commercial Finance Australia, a trading name of Model Mortgages Pty Ltd (ABN 82 108 681 063, ACL 387460), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal and corporate information necessary to provide commercial mortgage broking and financial strategy services, including: name and contact details, business financial records (tax portals, company bank statements, BAS histories, balance sheets), trust structures, identity verification files, and details of properties under acquisition or development.
2. How We Collect Information
We collect information directly from you when you enquire through our website, input data in our online assessment, complete loan applications, or communicate with our brokers via email, video call, or phone. We may also obtain records from credit reporting bodies and lenders during the application phase.
3. How We Use Your Information
We process your details to:
- Assess your borrowing capacity and suitability for Australian commercial credit lines.
- Source, compare, and present credit options from our panel of 50+ lenders.
- Lodge formal commercial loan files on your behalf.
- Coordinate with banks, conveyancers, accountants, and legal professionals during settlement.
- Comply with regulatory obligations under the NCCP Act and anti-money laundering laws.
4. Data Security
We prioritize data safety. Expat and commercial client data is stored on secure encrypted servers with restricted access controls. We deploy firewalls, multi-factor authentication, and industry-standard SSL data encryption protocol layers to guard against unauthorized access, data loss, or disclosure.
5. Disclosure of Information
We disclose records solely to lenders, aggregator networks, mortgage insurers, and credit reporting agencies to finalize your loan application. We do not sell, barter, or distribute your private profile information to third-party databases for marketing.
6. Access and Correction
Under Australian privacy rules, you are entitled to request access to the personal records we maintain. You can ask us to correct or update any outdated or inaccurate details by mailing our privacy compliance officer directly.
7. Complaints & Contacts
If you have concerns about our privacy standards, please reach out to us:
Email: advisory@commercialfinanceaustralia.com.au
Phone: 0418 204 304
If our response does not satisfy you, you may refer the issue to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.